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class=\"wp-block-image size-full\"><img loading=\"lazy\" width=\"793\" height=\"299\" src=\"\/wp-content\/uploads\/2023\/02\/12a14f1e945b1a40929440c980b295f7.jpg\" alt=\"\u5bb6\u5c45\u5bb6\u88c5\u884c\u4e1aSCRM\u79c1\u57df\" class=\"wp-image-4752\"\/><\/figure>\n\n\n\n<p>\u4f8b\u5982\uff0c\u5728\u9500\u552e\u53d1\u9001\u7684\u591a\u4e2a\u8425\u9500\u7d20\u6750\u4e2d\uff0c\u7528\u6237\u53ea\u6d4f\u89c8\u4e86\u6587\u7ae0\u300a\u8001\u623f\u7ffb\u65b0\u9700\u8981\u6ce8\u610f\u7684\u8bbe\u8ba1\u95ee\u9898\uff0c\u5982\u4f55\u6ee1\u8db3\u5b69\u5b50\u8001\u4eba\u5408\u7406\u5c45\u4f4f\u9700\u6c42\u300b\uff0c\u8fd9\u8868\u793a\u5ba2\u6237\u5f88\u6709\u53ef\u80fd\u6709\u8001\u623f\u7ffb\u65b0\u6539\u9020\u9700\u6c42\u3001\u5bb6\u5ead\u7ed3\u6784\u5927\u6982\u662f\u4e00\u5bb6\u4e09\u4ee3\u3002\u7528\u6237\u6ee1\u8db3\u8fd9\u4e2a\u6761\u4ef6\u540e\u4f1a\u81ea\u52a8\u6253\u6807\u3010\u8001\u623f\u7ffb\u65b0\u3011\u3010\u4e00\u5bb6\u4e09\u4ee3\u3011\uff0c\u521d\u6b65\u5bf9\u7528\u6237\u753b\u50cf\u8fdb\u884c\u63cf\u7ed8\u3002<\/p>\n\n\n\n<p>\u5f53\u7136\uff0c\u9500\u552e\u4e5f\u53ef\u4ee5\u624b\u52a8\u4e30\u5bcc\u6807\u7b7e\u4f53\u7cfb\uff0c\u5982\u663e\u6027\u9700\u6c42\uff0c\u65b0\u623f\u88c5\u4fee\u3001\u65e7\u623f\u7ffb\u65b0\u3001\u65e7\u7269\u6362\u65b0\u3001\u79df\u623f\u88c5\u9970\uff0c\u6216\u8005\u662f\u504f\u5411\u4ea7\u54c1\uff0c\u5168\u5c4b\u5b9a\u5236\u3001\u8863\u67dc\u3001\u6a71\u67dc\u3001\u9a6c\u6876\uff0c\u4e5f\u53ef\u4ee5\u6dfb\u52a0\u4e00\u4e9b\u95e8\u5e97\u548c\u6e20\u9053\u6807\u7b7e\uff0c\u505a\u597d\u5ba2\u6237\u6807\u7b7e\u4e4b\u540e\uff0c\u5c31\u65b9\u4fbf\u540e\u7eed\u8fdb\u884c\u9ad8\u6548\u7cbe\u7ec6\u5316\u8fd0\u8425\u3002<\/p>\n\n\n\n<p>2\u3001\u5185\u5bb9\u8425\u9500\uff0c\u5bb6\u88c5\u884c\u4e1a\u5236\u80dc\u6cd5\u5b9d<\/p>\n\n\n\n<p>\u505a\u5185\u5bb9\u8425\u9500\u6700\u91cd\u8981\u7684\u662f\u8981\u4e86\u89e3\u7528\u6237\uff0c\u77e5\u9053\u76ee\u6807\u7528\u6237\u662f\u8c01\uff0c\u559c\u6b22\u4ec0\u4e48\uff0c\u624d\u80fd\u66f4\u597d\u5730\u4ea7\u51fa\u5185\u5bb9\u3002\u901a\u8fc7\u6807\u7b7e\u529f\u80fd\u523b\u753b\u51fa\u7528\u6237\u753b\u50cf\u540e\uff0c\u6839\u636e\u60c5\u51b5\u5236\u5b9a\u7ebf\u4e0a\u7684\u8425\u9500\u5185\u5bb9\u3002\u5982\u679c\u5185\u5bb9\u5f62\u5f0f\u548c\u66dd\u5149\u6e20\u9053\u7b26\u5408\u7528\u6237\u753b\u50cf\uff0c\u90a3\u4e48\u7528\u6237\u4f1a\u88ab\u5185\u5bb9\u5438\u5f15\u7559\u8d44\u3002<\/p>\n\n\n\n<p>\u90a3\u4e48\u5982\u4f55\u4f20\u64ad\u8fd9\u4e9b\u4f18\u8d28\u5185\u5bb9\u5462\uff1f\u5728\u516c\u57df\u5e73\u53f0\u4e2d\uff0c\u53ef\u4ee5\u7528\u4f01\u4e1a\u7684\u81ea\u5a92\u4f53\u6e20\u9053\uff0c\u5982\u516c\u4f17\u53f7\u3001\u5c0f\u7ea2\u4e66\u3001\u89c6\u9891\u53f7\u3001\u6296\u97f3\u76f4\u64ad\u7b49\uff0c\u5728\u8fd9\u91cc\u5185\u5bb9\u7684\u4f5c\u7528\u662f\u5438\u5f15\u7559\u8d44\u3002<\/p>\n\n\n\n<p>\u5f53\u7528\u6237\u5df2\u7ecf\u52a0\u4e0a\u9500\u552e\u7684\u4f01\u4e1a\u5fae\u4fe1\u6216\u8005\u8fdb\u7fa4\u540e\uff0c\u5185\u5bb9\u7684\u4f5c\u7528\u5c31\u662f\u4fc3\u8fdb\u6d3b\u8dc3\/\u8f6c\u5316\u7684\u94a9\u5b50\u3002\u4f5c\u4e3a\u94a9\u5b50\uff0c\u9700\u8981\u80fd\u591f\u51c6\u786e\u4e86\u89e3\u7528\u6237\u5bf9\u5185\u5bb9\u7684\u559c\u597d\u7a0b\u5ea6\uff0c\u53ef\u4ee5\u901a\u8fc7\u87b3\u8782SCRM\u7684\u8425\u9500\u7d20\u6750\u5b8c\u6210\u3002<\/p>\n\n\n\n<p>\u9500\u552e\u4e0e\u5ba2\u6237\u6c9f\u901a\u4e2d\uff0c\u76f4\u63a5\u5728\u87b3\u8782SCRM\u4f01\u5fae\u4fa7\u8fb9\u680f\u67e5\u770b\u201c\u5ba2\u6237\u8d44\u6599\u201d\uff0c\u5e76\u5229\u7528\u8425\u9500\u7d20\u6750\/\u8bdd\u672f\u5e93\/SOP\u4efb\u52a1\u7b49\u591a\u5143\u5316\u89e6\u8fbe\u5de5\u5177\u8fdb\u884c\u5ba2\u6237\u8ddf\u8fdb\uff0c\u5982\u679c\u5ba2\u6237\u770b\u4e86\u6b27\u5f0f\u88c5\u4fee\u98ce\u683c\u6587\u7ae0\u8425\u9500\u7d20\u6750\uff0c\u9500\u552e\u53ef\u4ee5\u770b\u5230\u6574\u4e2a\u5ba2\u6237\u7684\u6d4f\u89c8\u884c\u4e3a\u3002\u540c\u65f6\uff0c\u5ba2\u6237\u53ea\u8981\u6d4f\u89c8\u4e86\u8425\u9500\u5185\u5bb9\uff0c\u5bb6\u88c5\u987e\u95ee\u5c31\u80fd\u591f\u6536\u5230\u87b3\u8782\u7cfb\u7edf\u7684\u901a\u77e5\uff0c\u65b9\u4fbf\u9500\u552e\u8fdb\u884c\u4f01\u5fae\u5feb\u901f\u8ddf\u8fdb\u3002 \u8bf7\u52ff\u8f6c\u8f7d\uff0c\u53d1\u73b0\u5fc5\u7a76 <\/p>\n\n\n\n<p>\u6b64\u5916\uff0c\u65b0\u5458\u5de5\u521a\u5165\u804c\uff0c\u5bf9\u88c5\u4fee\u7684\u4e86\u89e3\u8fd8\u4e0d\u591f\u4e13\u4e1a\uff0c\u4e0d\u77e5\u9053\u5982\u4f55\u8ddf\u5ba2\u6237\u6253\u4ea4\u9053\uff0c\u4f7f\u7528\u87b3\u8782SCRM\u7684\u8bdd\u672f\u5e93\uff0c\u9884\u5148\u8bbe\u7f6e\u597d\u4e13\u4e1a\u7684\u884c\u4e1a\u9500\u552e\u8bdd\u672f\uff0c\u80fd\u65b9\u4fbf\u65b0\u5458\u5de5\u5feb\u901f\u719f\u6089\u670d\u52a1\u5ba2\u6237\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" width=\"996\" height=\"633\" src=\"\/wp-content\/uploads\/2023\/02\/5b6cbb81f0af281133c54a5095e63a31.jpg\" alt=\"\u5bb6\u5c45\u5bb6\u88c5\u884c\u4e1aSCRM\u79c1\u57df\" class=\"wp-image-4753\"\/><\/figure>\n\n\n\n<p>\u4f01\u5fae\u793e\u7fa4SCRM+\u76f4\u64ad\u9ad8\u6548\u7ec4\u5408\u73a9\u6cd5\uff0c\u6fc0\u6d3b\u79c1\u57df\u8f6c\u5316<\/p>\n\n\n\n<p>\u5f53\u6784\u5efa\u4e86SCRM\u79c1\u57df\u6d41\u91cf\u6c60\u4e4b\u540e\uff0c\u518d\u89e6\u8fbe\u5ba2\u6237\u5c31\u4f1a\u7b80\u5355\u5f88\u591a\uff0c\u642d\u5efa\u4e1a\u4e3b\u4e92\u52a9\u7fa4\uff0c\u88c5\u4fee\u4e92\u52a9\u7fa4\uff0c\u5bb6\u88c5\u98ce\u683c\u7fa4\u7b49\u7b49\uff0c\u628a\u76ee\u6807\u5ba2\u6237\u96c6\u4e2d\u5728\u4e00\u4e2a\u7fa4\u91cc\u4e4b\u540e\uff0c\u6301\u7eed\u7684\u8f93\u51fa\u4e13\u4e1a\u77e5\u8bc6\uff0c\u4e3a\u5ba2\u6237\u7fa4\u4f53\u63d0\u4f9b\u6e90\u6e90\u4e0d\u65ad\u7684\u5e72\u8d27\uff0c\u5728\u5185\u5bb9\u4e2d\u4ea7\u751f\u79cd\u8349\uff0c\u90a3\u5ba2\u6237\u7684\u51b3\u7b56\u4e5f\u5c31\u662f\u4e34\u95e8\u4e00\u811a\u7684\u4e8b\u4e86\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" width=\"838\" height=\"436\" src=\"\/wp-content\/uploads\/2023\/02\/2411ac74bc64bbc0de0e845a2021c30c.png\" alt=\"\u5bb6\u5c45\u5bb6\u88c5\u884c\u4e1aSCRM\u79c1\u57df\" class=\"wp-image-4754\"\/><\/figure>\n\n\n\n<p>\u793e\u7fa4\u9664\u4e86\u505a\u79cd\u8349\u3001\u8425\u9500\u4e4b\u5916\uff0c\u8fd8\u53ef\u4ee5\u7ed3\u5408\u76f4\u64ad\u8fdb\u884c\u9ad8\u6548\u8fd0\u8425\u8f6c\u5316\uff0c\u56e0\u4e3a\u5bb6\u5c45\u5bb6\u88c5\u7684\u7279\u6b8a\u6027\uff0c\u4e00\u822c\u90fd\u662f\u57fa\u4e8e\u5730\u57df\uff0c\u6240\u4ee5\u793e\u7fa4\u4e5f\u662f\u672c\u5730\u5c45\u6c11\u4e3a\u4e3b\uff0c\u5728\u7fa4\u91cc\u505a\u76f4\u64ad\u6d3b\u52a8\u9884\u544a\u3001\u5012\u8ba1\u65f6\u3001\u76f4\u64ad\u70ed\u9500\u5546\u54c1\u5206\u4eab\u3001\u76f4\u5ba2\u9080\u7ea6\u88c2\u53d8\uff0c\u53ea\u8981\u4fdd\u6301\u4f4f\u793e\u7fa4\u7684\u6d3b\u8dc3\u5ea6\uff0c\u59cb\u7ec8\u8f93\u51fa\u6bd4\u8f83\u4f18\u8d28\u7684\u88c5\u4fee\u65b9\u6848\u548c\u5e72\u8d27\uff0c\u90a3\u76f4\u64ad\u7684\u6210\u4ea4\u7387\u4e5f\u4f1a\u9ad8\u3002<\/p>\n\n\n\n<p>\u5728SCRM\u79c1\u57df\u76f4\u64ad\u4e2d\uff0c\u5f88\u591a\u5bb6\u5c45\u5bb6\u88c5\u4f01\u4e1a\u90fd\u4f1a\u4f7f\u7528\u7b2c\u4e09\u65b9\u76f4\u64ad\u5de5\u5177\uff0c\u67d0\u5bb6\u88c5\u4f01\u4e1a\u4f7f\u7528\u87b3\u8782SCRM\u76f4\u64ad\u95f4\uff0c\u4e3b\u8981\u5206\u4eab\u88c5\u4fee\u8bbe\u8ba1\u5e72\u8d27\u548c\u88c5\u4fee\u7ec6\u8282\u95ee\u9898\uff0c\u540c\u65f6\u5728\u79c1\u57df\u76f4\u64ad\u4e2d\u53d1\u9001\u88c5\u4fee\u6d3b\u52a8\u4f18\u60e0\u5238\uff0c\u9080\u8bf7\u5ba2\u6237\u5230\u5e97\u8fdb\u884c\u6df1\u5ea6\u6c9f\u901a\u3002<\/p>\n\n\n\n<figure 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